Knowledge Base
We love what we do and better yet, we love sharing what we do. We have an exceptional knowledge base to draw from to make sure your business is performing to its full potential.
Your Marketing, Revenue and Yield Management Team
Strategy
Strategic brand development, strategic marketing direction and strategic planning for expansion and long-term growth.
Automation
Operational implications of any suggestions provided are considered in the automation of your PMS and associated technologies such as ReviewPro, IDeaS and PMS applications and modules. This may result in reduction in staff costs due to automation of processes and systems.
Rate Review, Creation & Management
Rate and yield management implementation and training on both RMS and Newbook.
Website Development
Full review of your website including keyword inclusions, SEO response, purchase funnels, seasonal packages, state tourism body partnerships and newsletter adaption all whilst allowing you the ability to measure your return on investment.
Data Creation
Audit raw data across pms, website, social channels and integrated technologies and apply learnings to strategy and existing data management practices for use in future push marketing tactics.
Social Media
Manage your social media platforms for you and train you to develop your own long-term social media strategy and management.
International Distribution
Product distribution through a variety of online portals. These may include online travel agents such as booking.com and Expedia, and domestic market retail sellers and international agents (long-term post COVID-19).
Customer Journey
Manage the development of your customer experience through enhanced guest touch points on their journey to purchase and post purchase.
Presentations
Knowledge is power and at Tourism Creatures, we love to share our knowledge to assist businesses on their road to better performance! Whatever the topic, we aim to shine a light on opportunities, fresh ideas and suggestions for further improvement within our industry. We have most recently presented for ARMA, CIAA, CCIA, SA Parks and Vic Parks
Tourism Submissions
From tourism awards to funding grants, we are able to offer your business the assistance you need from time to time. With extensive experience in both areas, we tailor your award submission or funding grant as needed to ensure the best possible outcome.
Event Management
We manage events, both big and small, for our clients. We love them all. From major events through to property anniversary celebrations, we have you covered.